Jared came out and fixed all of the issues that I had and everything looks great. Thank you for the extra effort!
Jared came out and fixed all of the issues that I had and everything looks great. Thank you for the extra effort!
A big hail storm passed our area last year and our roof got hail damage. Derrick Nelson was our main contact from NexGen Exteriors. He did a fantastic job in helping us navigate through the complex and frustrating insurance claim process. Our claim was declined by our insurance company at first. Derrick handled the process with exceptional expertise and professionalism. He took a lot of damage photos to help us build a strong case. We requested a second inspection. Derrick was here on the roof with the inspector every time. Upon the second inspection, our claim was approved. It took over a month to deal with the insurance company and we are very thankful for Derrick’s help. Now we have a brand new roof. You sure can trust Derrick that he will take good care of you.
My roof was damaged by hail and wind in a storm last fall. Allstate, my insurance carrier, inspected the roof, but determined there was not enough damage to warrant a claim or reimbursement for damages. My neighbor had a positive experience from NexGen and their representative in getting approval for a roof replacement. I contacted the company and have since received assistance from Mike Thompson at NexGen. I subsequently requested a re-examination of my roof from Allstate. Mike accompanied the evaluator from Allstate to provide a second set of eyes for the evaluation. As a result of his assistance in pointing out the deficits in my roof, Allstate reversed their decision, and approved payment for a roof replacement. That would not have happened without Mike’s input. My roof is scheduled to be replaced later next week by NexGen. Hats off to Mike for his assistance!
Ryan was such a great contractor. He was accommodating to our crazy schedules and went out of his way to make the entire experience an excellent one for us. Our roof and fascia repair was tough and NexGen not only did a fabulous job but they even managed to save us a LOT of money! I recommend them. And I’m hoping to get a quote for windows next!