A big hail storm passed our area last year and our roof got hail damage. Derrick Nelson was our main contact from NexGen Exteriors. He did a fantastic job in helping us navigate through the complex and frustrating insurance claim process. Our claim was declined by our insurance company at first. Derrick handled the process with exceptional expertise and professionalism. He took a lot of damage photos to help us build a strong case. We requested a second inspection. Derrick was here on the roof with the inspector every time. Upon the second inspection, our claim was approved. It took over a month to deal with the insurance company and we are very thankful for Derrick’s help. Now we have a brand new roof. You sure can trust Derrick that he will take good care of you.