Q. What makes a master elite contractor so good, and how is that different from a standard roofer or even a certified contractor?
A. We thought you would never ask! Master Elite contractors make up only 2% of the total roofers nationwide. The reason? it is damn hard to achieve! GAF verifies the following items before granting a company the master elite status.
- Minimum 7 years in business – 1 year in their certified program
- 99% customer satisfaction based on independent surveys from GAF
- 1 million general liability coverage + proper and valid workers compensation
- Satisfactory rating with BBB
- GOOD or better credit rating
- Clean banking record (no overdrafts, negative info)
- Clean distributor reference (means we pay our bills)
- No leins, or judgements unresolved on record
- Good workmanship record
- All of our staff and crews participate in yearly mandatory training
Reputation is everything and our work is quality.
Ryan was such a great contractor. He was accommodating to our crazy schedules and went out of his way to make the entire experience an excellent one for us. Our roof and fascia repair was tough and NexGen not only did a fabulous job but they even managed to save us a LOT of money! I recommend them. And I'm hoping to get a quote for windows next!
Ryan and NexGen were recommended to me by a friend. They couldn't say enough good things about him and he lived up to the hype! He was very responsive and took the time to explain the whole roofing process to me. I'm pleased with the work done and feel confident that I won't have to worry about my roof anytime soon.
NexGen went beyond all expectations in handling our recent hail damage claim. Ryan was professional and thorough, worth am attention to detail which ensured we were made whole on the damages incurred to our home. We could have not asked for a better outcome. Highly recommend NexGen Exterriors, Inc. for any and all of your exterior repair needs.
Ryan was AWESOME to work with. He took care of everything. Our new roof looks Great! I would recommend him to ALL of my friends. Thank you so much for all of your help. Dan and Angie
I had gutters installed, they did a great job. Colors were perfectly matched, did the job when they said they were going to and I've yet to find as much as a screw left in the yard! Good company which is why I called them for this additional work.
Ryan did our roof when we had damage to it. The work done was excellent and he was so great to work with. We have dogs and we didn't find a single nail or scrap after the job. We've recommended him to anyone looking and he's been very thankful.
NexGen took care of my roof and siding after hail damage. Insurance company only wanted to replace sections of my home, the siding was faded and no longer matched the original color. NexGen worked with my insurance and got the whole house re-sided. Outstanding workmanship, product, and cleanup. 5* for great overall experience.
Had complete roof replaced due to storm damage. They did a great job explaining everything beforehand to help make decisions. The roof looks great! I really like the job they did and personal care they took with us.
Thanks again Ryan for working so hard with the ins company to get us that new roof!
Roof looks great! Crew did a great job of cleaning up after themselves.
Solid company that stands behind their work. Highly recommend.